Payment Policy
Payment Terms
- Invoices will be issued upon completion of services or delivery of products.
- Payment is due within 30 days of the invoice date unless otherwise specified in the contract.
- Late payments will incur a late fee of 1% per month on the outstanding balance.
- We accept payments via bank transfer, credit card, or any other mutually agreed-upon method.
Refund Policy
- Refunds will be issued in accordance with the terms outlined in the contract or agreement.
- Any cancellations must be communicated in writing at least 14 days before the scheduled service or delivery date to be eligible for a refund.
Dispute Resolution
- Any payment-related disputes should be communicated promptly to our accounts department for resolution.
- In the event of unresolved disputes, both parties agree to engage in arbitration or mediation to reach a fair resolution.
Credit Terms
- Credit terms may be available upon request and subject to credit approval.
- Credit limits will be determined based on the client's creditworthiness and payment history.
Compliance with Laws
- All payments and transactions must comply with relevant laws and regulations, including anti-money laundering and anti-bribery laws
Payment Terms for Advance Invoices
Advance Payment Requirement
An advance payment, as stipulated in the contract, is required before the commencement of services/products.
Due Date for Advance Payment
The advance payment is due by the specified date as outlined in the contract.
Accepted Payment Methods
We accept payments via bank transfer, credit card, or any other mutually agreed-upon method.
Invoice Validity
This invoice is valid until the specified date in the contract based on the products or services undertaken.
Service/Product Delivery
Services/Products will be delivered upon confirmation of the advance payment.
Confirmation of Receipt
A receipt and confirmation of the advance payment will be provided promptly.
Modification of Terms
Denaurlen reserves the right to modify or update this payment policy at any time. Clients will be notified of any changes in advance.
How will we notify you of changes to this policy?
We'll send a notification if we make changes to this policy and give you the opportunity to review the revised policy and upon accepting you can continue to use the application.